Privacy Policy

This Privacy Policy describes how We The Super Cool Pty Ltd (“WTSC”, “we”, “us”, “our”) collects, uses, stores, discloses and protects personal information when you use the Sidekick mobile application (the “App”) as part of our closed beta testing program.

By creating an account or using the App, you consent to the handling of your personal information in accordance with this Privacy Policy.

1. About This Policy

This Privacy Policy applies only to the Sidekick closed beta. Because the App is under development:

• Data collection systems may change or expand
• Stability and accuracy of privacy features may vary
• New or experimental features may temporarily process additional personal information

We will update this policy as the App develops.

2. Information We Collect

We collect information that you provide directly, information generated by your use of the App, and information gathered automatically by moderation and safety systems.

2.1 Information You Provide

This may include:

• Name or display name
• Age or date of birth
• Email address
• Password or authentication credentials
• Profile information including biography, interests or settings
• Text content you post, send or upload
• Information submitted through forms, feedback tools or surveys
• Reports you lodge about other users

2.2 Automatically Collected Information

When you use the App, we may collect:

• Device type, operating system and app version
• IP address, region or general location information
• Usage metrics and activity logs
• Crash reports and performance data
• Interaction data including screen views, taps, navigation behaviour
• Session information and timestamps

2.3 Moderation and Safety Data

To maintain a safe environment, all content and interactions may be processed by automated and human moderation systems. This includes:

• Text posts
• Direct messages (text only)
• Profile updates
• Marketplace listings
• Business account activity
• Reports and enforcement logs
• Safety flags and risk indicators

Third party AI tools may analyse content for harmful, unsafe or restricted material. Human moderators may access and review content at any time for compliance, safety or legal obligations.

2.4 Sensitive Information

The App does not request sensitive information. However, users (particularly minors) may voluntarily share sensitive information in posts or messages. If detected, it may be:

• Flagged for safety
• Restricted or removed
• Reviewed by human moderators
• Used to trigger wellbeing or safety interventions
• Escalated to legal authorities where legally required (e.g. CSAM or grooming)

3. How We Use Personal Information

We use your information for the following purposes:

3.1 Operating the App

• Creating and managing accounts
• Displaying content in chronological feeds
• Delivering “World of Friends” matching (concept feature under development)
• Managing direct messaging
• Supporting business accounts and marketplace listings
• Providing in app purchases such as coins (where applicable)

3.2 Safety and Moderation

• Detecting harmful, inappropriate or illegal content
• Enforcing positivity policies
• Preventing grooming, predatory behaviour, bullying or harassment
• Identifying and removing prohibited material
• Protecting users from unsafe interactions
• Handling reports, investigations and enforcement actions

3.3 Improving the App

• Monitoring performance and stability
• Troubleshooting errors and crashes
• Analysing usage patterns during the beta
• Developing new features and refining existing features
• Conducting user research and product testing

3.4 Legal and Compliance Purposes

• Complying with Australian law, including obligations relating to online safety, CSAM and child protection
• Responding to lawful requests from authorities
• Maintaining audit logs and evidence for compliance or investigation
• Preventing and addressing fraud, security breaches or misuse

4. Disclosure of Personal Information

We may disclose personal information to the following parties where necessary:

4.1 Service Providers and Partners

Third party providers assisting with:

• Hosting and infrastructure
• Analytics
• Automated moderation and AI safety scanning
• Authentication
• Email and notification services
• Payment or in app purchase services

These providers may operate in Australia or overseas.

4.2 Human Moderators

WTSC staff or approved moderators may access content and account information for:

• Safety review
• Policy enforcement
• Investigation of reports
• System testing and evaluation

4.3 Law Enforcement and Regulatory Authorities

WTSC may disclose information to:

• Australian Federal Police (AFP)
• Australian Centre to Counter Child Exploitation (ACCCE)
• eSafety Commissioner
• State or Territory police
• Courts, tribunals or other bodies with legal authority
• Any other regulatory authority as required by law

This may occur where we detect or suspect CSAM, grooming, predatory behaviour, threats to safety, or any illegal activity.

4.4 Parents and Guardians

For users under 18, WTSC may notify or communicate with a parent or guardian where:

• Required by law
• Necessary for child safety
• There is a serious concern for the wellbeing of the child
• An account is suspended for significant breaches

4.5 Corporate or Legal Processes

We may disclose information in connection with:

• Compliance audits
• Legal advice
• Mergers or business transfers involving WTSC

5. International Data Transfers

Some third party service providers may store or process data outside Australia. Where this occurs, WTSC will take reasonable steps to ensure the provider handles data in accordance with the Australian Privacy Principles.

6. Data Retention

We retain personal information for as long as necessary to:

• Provide the App
• Meet legal obligations
• Support safety investigations
• Maintain audit and moderation logs
• Comply with law enforcement directives
• Preserve system integrity during the beta

We may retain removed or restricted content where required for safety, moderation or legal compliance.

Users may request account deletion; however, some data may be retained as permitted or required by law.

7. Your Rights

Subject to Australian law, you may request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your account
• Information about how your data is handled

WTSC may limit requests where necessary to:

• Protect safety
• Prevent unlawful disclosure
• Maintain system integrity
• Comply with legal requirements

8. Data Security

WTSC takes reasonable measures to safeguard personal information. This includes:

• Secure storage systems
• Access controls for human moderators
• Encryption where appropriate
• Monitoring for suspicious activity

However, no system is completely secure, particularly during a beta phase. You use the App at your own risk.

9. Children’s Privacy

The App is designed for users aged 10 and above.

For users under 18:

• Parental or guardian consent is required
• Human moderators may review content for safety
• WTSC may contact parents or authorities if serious concerns arise

WTSC does not knowingly permit accounts for children below the approved minimum age.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Continued use of the App after updates constitutes acceptance of the revised policy.

11. Contact us

For privacy enquiries or requests:

We The Super Cool Pty Ltd
Email: hello@wethesupercool.com.au